Description
A good shift handover ensures that the incoming crew understands the progress made by the off-going crew and is prepared to continue making progress on the plan. This helps ensure the next shift is well-coordinated and set up for success. The incoming supervisor receives the shift plan from Dispatch upon arrival at the site. The incoming and outgoing supervisors meet to review progress on KPIs, task statuses, identify any hazards, and clarify priorities. Based on this review, they may need to adjust the shift plan or escalate any issues to the Superintendent.
A good handover follows a consistent process:
- Review the previous shift actuals and the plan for your shift.
- Inspect the pit, discuss progress, and review your shift plan.
- Adjust the shift plan as needed, consulting with your leader.
Dispatch is responsible for ensuring the incoming Supervisor has up-to-date information on both planned and actual activities in each production area. The incoming Shift Supervisor should ask questions, clarify any details, and take notes during the handover process.
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Information and Tools To Use
| Information | Tools & Technology |
| Current Reality – Last shift plan vs actual KPIs, face positions, hazards, machines, pit standards, safety concerns, any incomplete work. | Work Management System
Fleet Management System Inspections / OCE Report |
| Detailed shift plan showing the tasks, inspections, targets, machines, supplies, locations and people required to deliver a successful shift. | Work Management System – (Powerpoint / Performance Reports (PowerBI, Tableau, Excel etc))
Fleet Management System |
| Pit designs, planned volumes, sequences, geology, geotech etc. | Images of designs / mud maps |
| Expected shutdowns, outages, rebuilds, weather, water, unavailable locations etc. | Maintenance plan (work management system) (Performance Reports (PowerBI, Tableau, Excel etc)) |
| Understand adjacent team plans to help “play as a team”. | Work management system |
