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Industrial AI to help your team get better at getting better

OpsKit AI : An AI That Helps Your Team Perform

 

OpsKit AI is purpose built to help mining and heavy industry operations improve the performance of their machines. Trained on service manuals, procedures, and training documents it can give your team the answers they need when and where they need them, this helps your team;

  1. Rapidly resolve breakdowns by diagnosing them in the field step by step.
  2. Locate the correct parts and diagrams.
  3. Follow safe and productive processes and procedures.
  4. Write work instructions in seconds.

OpsKit AI doesn’t just give you the answer; our M[ai]ntenance tool asks the right questions, helping your team understand and improve the health of your machines bringing better operating time and performance, whilst Answer Fox uses AI to augment your team’s intelligence by making the experience built into your processes and procedures available to everyone, wherever they are.

These tools are like a trusted multi-tool, simple, sharp and always on hand to help your people get better at getting better.

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Four easy-to-use tools to deliver excellence every day:

M[ai]ntenance AI

Rigorous but easy to use AI that can methodically diagnose breakdowns and get your machines working again faster, improving availability and MTTR.

Get early access

Answer Fox

AI that answers any questions your team have about safe work procedures, processes, training, work instructions etc. available in the field.

Learn more about Answer Fox

Doctor MOS

Easy to use tool for assessing and improving the health of your Management Operating System (MOS), using the MOS table of the elements and “what good looks like” criteria.

Learn more about Dr MOS

Action Jackson

Simple, online action log that ensures improvement actions are captured in all review meetings and then delivered to improve site performance.

Learn more about Action Jackson

M[ai]

ntenance

Inserting smart AI into maintenance teams to help improve availability.

A critical machine fails. Production stops. The team jumps into action but can’t seem to get the machine going again, pressure builds, and lost time increases by the minute.

In comes a seasoned technician. They study the machine, conduct some tests and quickly fix the problem. The whole thing whirs back to life. Next day, the invoice lands: $10,000. Fixing the problem: $1; Knowing what to fix: $9,999

It’s a well-travelled story, but its truth hits especially hard in heavy industry where the cost of downtime is huge. Every maintenance leader has lived the pain of unnecessary downtime, teams spinning wheels for days, critical components replaced unnecessarily, external support called in too late, production sits idle and the team sees the chance of hitting their targets slip away.

The understanding needed to fix these problems comes from knowing the machine, the failure modes, the symptoms, and the service history of each piece of equipment.

It has become very hard to find these skills. Our M[ai]tenance solution helps you solve this, bringing top OEM technician understanding of your machines to the artisan in the workplace.

Answer Fox

Answer Fox is an AI tool, trained on your documentation to give your people high quality answers to their questions.

This sharp but easy to use tool puts the collective expertise of all your documentation, processes and procedures into everyone’s pocket through an easy to use chat tool that is restricted to the the information you want them to know. Answer Fox absorbs all of this content and then using state of the art AI models, learns to answer questions and suggest solutions to the problems your team needs to solve.

This helps everyone use the wisdom in every SOP or training document, so your team can fox out better answers and safely follow the processes and procedures you have written. Read more

Doctor MOS

Dr MOS helps you assess and then improve the health of your MOS (or similar management system). 

This helps your team understand MOS and then set up the tools, rhythms and routines they need to rapidly and sustainably improve results.

The app is built on what we call the Table of MOS Elements that go through the typical plan, do, check, act cycle from Quarterly planning through to Handovers, Prestarts, Shift plans and Short Interval Control then back up to Reporting, Analysis, various Review meetings and Actions.

Each MOS element is made up of a Core Question that when answered delivers an Outcome, we then provide a short description of what the element is, show some photos of what good looks like and give examples of the information and tools used to get that information. Finally the health of the element is assessed by rating it against no more than 10 objective “what good looks like” questions.

Supervisor

Click on the + signs below to see an example of the “Core Question” you should be trying to answer for each of the elements.

1. QTR & MONTH FORECAST / PLAN – Core Question: What is the critical work and the milestones that we need to deliver to hit the budget, what are we able to commit to?
1a. MONTHLY PLANNING – Core Question: What is the optimal set of tradeoffs that will ensure our work next month best aligns with our budget and long-term goals? What are we learning that might require us to adjust stakeholder expectations for better or worse.
2. WEEKLY PLAN / SCHEDULE – Core Question: What is the 80% probability plan we are prepared to commit to that includes all major tasks & targets for all teams onsite.
2a. WEEKLY PRE- PLANNER – Core Question: Do we have the correct inputs (through a checklist that includes reasonable assumptions and expectations) and have we taken the time to understand the reality in the workplace necessary to create a good draft weekly plan?
2b. WEEKLY SITE PLANNING MEETING – Core Question: Have we explored and worked out the best way to meet our targets within known risks and constraints, utilizing our people and equipment so that we can turn the draft plan into a committed one?
2c. WEEKLY COMMITMENT MEETING – Core Question: Are we confident that the documented weekly plan is safely achievable by the operation as a whole? Has each team publicly committed to follow this plan?
3a. DAILY COMMITMENT MEETING – Core Question: Are we confident that the next two shift plans are safely achievable by each team and the operation as a whole? Has everyone committed to follow their plans?
3b. SHIFT HANDOVER – Core Question: What is happening and how should I adjust my shift plan based on past performance and current realities (people, machines, workplace etc.) so that we are able to commit to it?
3c. PRE-SHIFT ALIGNMENT – Core Question: Given everything we know about our people, machines, supplies, the workplace and our priorities just before the start of shift, what compromises do we need to make to ensure each crew has a shift plan they can use to get the best outcome for the overall site?
3d. PRESTART – Core Question: Does everyone on my team know what they need to do this shift, including which machines to use, where to be, and how to work safely and efficiently?
4. SHIFT REPORT – Core Question: How well did my team meet our targets and commitments (plan vs actual), why? Have we raised any actions and documented or escalated any issues?
4a. TIME IN FIELD – SHORT INTERVAL CONTROL – Core Question: Checking regularly, are we on track to hit our targets and finish our work. If not, what steps can we take to correct course and avoid any risks?
4b. DATA ENTRY / MACHINE DATA / DELAYS – Core Question: Have we captured the data that will enable us to do the reporting and reviewing needed for all work onsite?
4c. SHIFT DEBRIEF – Core Question: Did anyone talk to me about how my team and I performed this shift? What can we do to improve?
5. PERFORMANCE REPORTING – Core Question: What does the data show us about our performance vs plan (both our successes and failures) and how can we improve moving forward?
5a. DAILY DEPT REVIEW – Core Question: How did our department perform vs our plan yesterday, why and what happened that we need to address in the Daily Site Review?
5b. DAILY SITE REVIEW – Core Question: What can we learn from yesterday (when comparing plan vs actual) and what actions can we take to improve the future?
5c. PERFORMANCE ANALYSIS – Core Question: What do we know about the causes of variance, what were the effects, what are we learning and what actions or projects should we implement to prevent this in the future?
5d. WEEKLY DEPT REVIEW – Core Question: Is our department on track to achieve our monthly plan, what does the data tell us about the problems we are having, and how well are our improvement efforts going?
5e. WEEKLY SITE REVIEW – Core Question: Is our site on track to achieve our monthly plan, what does the data tell us about the problems we are having, and how well our improvement efforts are going?
7. ACTION LOG – Core Question: Are we capturing the actions needed to remove the causes of variance and improve our performance? Are they being completed?
8. BUSINESS IMPROVEMENT & CAPITAL PROJECTS – Core Question: What improvement projects are we committed to, and are they on track to improve our results?
3. SHIFT PLAN – Core Question: What is the clear, realistic and visible plan that covers everything my crew needs, to be able to hit our targets and complete our planned work this shift? Can we commit to it?
6. MONTHLY REVIEW – Core Question: Are we meeting the expectations of our leaders in areas like budget, safety, and standards? What projects are we working on and are they on track to help us measurably improve?

Action Jackson

Action Jackson is an easy to use action tracking tool that collects all your actions so that improvements get delivered and problems go away.

The power of a good MOS or performance learning system lies in visibly capturing and completing actions. Action Jackson makes this easy!

Over the years our team have built so many action capturing whiteboards and spreadsheets it almost brings me to tears. Whilst these tools are simple and easy to get going, the behaviour of capturing actions and closing them out is too important to the health of the MOS and the way a team improves to leave in such old fashioned tools. So we built a very simple and easy to use Action Tracking system into the OpsKit App.

Raise actions, close them out, improve results. It’s that simple!

We’re always keen to talk to operational leaders, coaches and consultants to work out whether our tools could be useful for you.

Get In Touch

We Partner with Coaches and Consultants

Use our app as part of your analysis and implementation work, then leave the app behind with your clients to stay in touch with how they are doing.

  • Deliver more value with less effort
  • Standardize your MOS assessments
  • Support an ongoing coaching program
  • See how your clients are improving
  • Sell follow on work
Get In Touch

Make Contact

We’re always interested in talking to people about their operational challenges or ideas for improvement.

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